Support
Transformer Oil Analyst (TOA) users and labs are welcome to call or email for support.
How can we help you?
We provide customer support in these areas
Implementation
Let us help you set up TOA for your company. Delta-X Research is prepared to work with you to implement TOA in a way that immediately helps you. Whether you just want help with data review prior to import, data review and import assistance or training for users, we are here to help.
Training
Web-based TOA training is available upon request for Navigation, Import Data Management and Alert Rules Settings, User Management, Reliability-based Dissolved Gas Analysis (R-DGA), 4-Simplex Fault Report, and Monitor Watch.
Lab support
Technical assistance is provided to Labs. We are happy to provide technical assistance and data file format information to assist analytical labs who wish to provide data to their customers in TOA-readable form. See TOA4 Data Import File Requirements in Support Documentation below.
Leave the guesswork behind
Our Transformer Oil Analyst (TOA) and Monitor Watch products provide accurate and timely insights into the health of critical transformers, enabling utilities and industrial operations to operate more safely and reliably, while also optimizing maintenance costs. With advanced analytics and a user-friendly interface, our solutions provide the actionable intelligence necessary for effective transformer health management.
Support documentation
Support documentation helps customers troubleshoot product or service issues and make the most of their purchase.
Synchronizing and exchanging data
With open interfaces, any laboratory, online monitor or data historian can feed TOA to provide you the freedom to use the services and products that best fit your needs. With secure authorization, TOA provides safe and unfettered access to your test data and equipment history, so you are not impeded by proprietary lock-ins when you need to move your data.
TOA3 users
TOA3 is no longer supported. Please read the TOA3 End-of-Life notice for more details.
Featured DGA articles
A major US utility is already using Reliability-based DGA. Find out how it helps identify and flag at-risk transformers so they can implement effective maintenance strategies.
Generate Reports with Far More Insights
Our Transformer Oil Analyst (TOA) and Monitoring Winding (MW) products provide accurate and timely insights into the health of critical transformers, enabling utilities and industrial operations to operate more safely and reliably, while also optimizing maintenance costs.
Testimonials
Top 5 US Utility
Frost & Sullivan recognizes Delta-X Research for best practices.
Frost & Sullivan recognizes Delta-X Research for innovation.
